Please inquire e-mail questions and opinions concerning the application.

Please refer to the FAQ below before contacting us.
Q
Can I share application data with other people?
A
By registering an account from the setting screen it is possible to use the data sharing function.

Q
Is there a way to register the roster efficiently?
A
If you manage roster with Excel etc., you can easily import with NOCOTE WEB.
NOCOTE WEB ロゴ

Q
I don't understand the NOCOTE ID and user ID.
A
Please refer to the following page.

About data sharing / NOCOTE ID

Q
Registration e-mail does not arrive to me.
A
It may be in a receiving box such as spam mail of your mail address. Sorry to trouble you but please check once again. If it still does not arrive, there is a possibility of system malfunction. Please contact us.

Q
Is it also compatible with Android?
A
NOCOTE is compatible with iPhone / iPad / Android. Open Play Store / App Store and search by "NOCOTE".

Q
I can not update the data even though I changed the user authority to updateable.
A
I'm sorry. First, your user logout from the setting screen, and login again. The changing to reading only is same.

Q
Can I fix or delete category names?
A
Swiping the category name to the left will bring up the Edit, Delete and Sort menu.

Q
I'd like to register more than one same item.
A
You can set the total number of possession (total number) from the item registration screen. Please tap the "Total" number from the item edit screen.

Q
In the lending business of my shop, date input is unnecessary.
A
You can set whether to use the time from the setting screen. The default is "use (ON)".

Q
What is the barcode of the registration screen used for?
A
If you register a barcode on the product, you can search barcode reading from the magnifying glass icon in the upper menu on the category screen or calendar screen. We are assuming use of those who manage shop items with bar code table etc.

Q
Do you support all barcode formats?
A
Currently, NOCOTE supports barcodes in EAN 8 digits, 13 digits and QR codes only.

Q
The barcode on Android camera is displayed with blue frame, but it can not be imported.
A
Please tap the screen with the blue frame displayed.

Q
App say to me "Bar code can not be read"
A
Please allow NOCOTE access to the camera in the device setting.

Q
What is a ticket?
A
It sets the item's start date, end date, and its number of use in advance. The inventory check function, calendar function, notification function etc. of NOCOTE are reflected on this ticket. Tickets are not automatically started by default. Please change it manually at the timing when the product of the store of you is actually rented out to the customer. Please also delete it manually when returning the item. In addition, these automatic actions are supported by the following functions.

Q
What is "to automatically delete tickets at the end date and time" on the item edit screen "Start tickets automatically at the start date and time"?
A
NOCOTE reservation ticket usually does not start automatically, but if you check this item, it will automatically start or delete the ticket compared with the current date and time. Please use this function if you know that it will surely begin and end on that date and time.

Q
App say to me "I can not register a item any more".
A
The number of registrations has reached the current plan limit. Please consider buying a pay plan from the setting screen. If you have purchased Pro Plan already and have reached the limit number please contact us.
NOCOTE WEBロゴ

Q
App say to me "I can not register a item any more".
A
The number of registrations has reached the current plan limit. Please consider buying a pay plan from the setting screen. If you have purchased Pro Plan already and have reached the limit number please contact us.

Q
App say to me "I can not register a ticket any more".
A
Same as above

Contact by e-mail